Delivery details / options for this product;
Coronavirus Update 9th May - we are still accepting and despatching online orders as normal, although despatch and delivery times may be slower than normal.
The Estimated Delivery Date for each product is shown beneath the green 'Add To Basket' button on each product page.
This product is available for either Click and Collect or Delivery. Just choose the service you require at the Checkout.
Click and Collect is from our Hitchin, Hertfordshire warehouse on Monday-Friday 9.30am-4.00pm. If you Collect from us we will refund you £30 when you come to collect. Or you can choose £40 of bbq goodies from our BBQ Shop here in Hitchin when you collect, free of charge!
Delivery is via a 'kerbside' Pallet delivery service, and is Free of charge to most England and Wales postcodes (excluding London, where a small surcharge applies), and is normally next day (Monday-Thursday). The delivery date is shown beneath the 'Add to Basket' button. Saturday delivery service may be available - you'll be given that choice and price at the checkout.
If you are in London, on an island or in Scotland, or wish to see the delivery options available to you, just add the item to your basket and use the Estimate Shipping function on the checkout page.
'Kerbside' delivery means that the delivery driver will wheel the pallet off the vehicle and leave the pallet on the kerb - if you have access large enough for a 120 x 100cm pallet and have hard-standing (ie concrete / tarmac / slabs) over which the pallet truck can be moved then the driver will take the pallet up your driveway and position it where you wish. If you have a very steep driveway, a gravel drive, or no driveway at all then you will need to arrange to have two strong persons available to move the pallet and/or its contents fom the kerb, or request a quote from us for a two-man delivery and/or full installation service.
If you require delivery on a specific day then you'll need to call us on 01438 330000 to place your order, or email us (email@example.com) immediately after placing your order online, so that we don't despatch your order immediately. If you require specific delivery on a Saturday, then you'll need to choose the Saturday delivery option at the checkout and pay the additional charges for that.
If you have a mixed basket of products and one of them is not available for Click and Collect, then the Checkout will not offer you the Click and Collect option. This is because we have multiple warehouses, and not all stock is available at the Hitchin warehouse.